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3 Day Product Guarantee: If your order arrives damaged, not working or received wrong items, please contact us within 3 days after goods received.We will give you the best solution as soon as possible.The basic procedure is: Send us video or photo of the problem. We will check if the product is damaged during shipping or by other causes, then we will issue refund or replacement to you.

Product Warranty: The warranty period of most Helistar products is 6 months. If you encounter quality issues within the warranty period, you will be covered.

Price Protection: If you purchase a product and find within 5 days the price has dropped, we will refund the difference.

3 Day Return To Us: For whatever reason if you are unsatisfied with your order within 3 days you can return it to us. You have to afford the returning shipping cost and possible importing tax on our side.
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